Two grids that MUST be looked at every day:

• Manage Bill-To Discrepancies (EDI) (Orphan Invoices)
• Manage Rate Exceptions

Manage Rate Exceptions

When the AP Record and Carrier Invoice do not match.

1. Click on “Quick Actions” and select “View/Edit Rate Exceptions.”
2. Scroll down to the pricing breakdown and look for the variance marked in red.
3. Find out what was charged and why by clicking on “EDI Invoice Details.”
4. Determine what the agreed payment amount will be and click “Approve” on the amount they want to pay.
   • Enter in any notes that you want to have on record for the invoice. (Optional)
   • Choose the Reason for the rate exception. (Optional)
5. Once you select “Approve” the amount will be sent to “Create Carrier Remittances.”
6. Once an invoice is in “Create Carrier Remittances” you are finished with the invoice audit process and the shipment has been written back to your ERP system for payment.

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